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Cookie Policy

Last updated: April 2026

Contents

1. What Are Cookies 2. How We Use Cookies 3. Types of Cookies 4. Third-Party Cookies 5. Managing Cookies 6. Contact Us

This Cookie Policy explains what cookies are, how HC Group Care uses them on this website, and how you can control them.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the website owner. Cookies are not harmful and cannot be used to run programmes or deliver viruses to your device.

2. How We Use Cookies

We use cookies to:

  • Ensure our website functions correctly
  • Remember your preferences during and between visits
  • Understand how visitors use our website so we can improve it
  • Display the Google Map on our contact page
  • Protect the website from spam via Google reCAPTCHA

We do not use cookies to track your activity across other websites or to serve you targeted advertising.

3. Types of Cookies We Use

Cookie Type Purpose Duration
Essential Required for the website to function. Includes session management and security tokens. Session
Functional Remember your preferences and settings to improve your experience. Up to 1 year
Analytics Help us understand how visitors use the site (e.g. Google Analytics, if enabled). Up to 2 years
Third-party Set by external services such as Google Maps and Google reCAPTCHA. Varies

4. Third-Party Cookies

Some pages on our website use services provided by third parties which may set their own cookies:

  • Google Maps used on our Contact page to display our office location. Google may set cookies in connection with this. See Google's Privacy Policy.
  • Google reCAPTCHA used on our contact form to prevent spam. See Google's Privacy Policy.
  • WordPress our website platform may set functional cookies for logged-in users and comment functionality.

We do not control these third-party cookies. Please refer to the relevant third party's privacy policy for more information.

5. Managing & Disabling Cookies

You can control and manage cookies in several ways:

  • Browser settings most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect the functionality of our website.
  • Google Analytics opt-out you can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

For guidance on managing cookies in your specific browser, visit:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

6. Contact Us

If you have any questions about our use of cookies, please contact us:

  • Email: info@hcgroupuk.co.uk
  • Phone: 0121 630 6920
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Compassionate, professional home care across the West Midlands. Family-run, multilingual and built around you.
Registered & insured care provider

Our Services

  • Personal Care
  • Companionship
  • Dementia Care
  • Live-in Care
  • Medication Support
  • Domestic Assistance

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Get In Touch

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  • info@hcgroupuk.co.uk
  • Birmingham, West Midlands
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